If you’ve ever struggled with lash extension adhesive and lash retention, you’re not alone! In this episode of the podcast, Cheryl Peng from Untamed Artistry shares her insights on how to troubleshoot common issues with lash extension adhesive. Cheryl’s expertise in the industry, combined with her journey from professional poker player to lash business owner, makes this episode a must-listen for any lash artist looking to improve their retention.

What’s at the heart of this episode? Lash retention—and more specifically, how to troubleshoot common issues with lash extension adhesive. Cheryl has seen it all, and she’s here to share her insights on how to fix retention problems that plague so many lash artists. Get ready to learn what it really takes to be a successful lash artist, mentor, and educator!

Meet Cheryl Peng: From Poker Player to Mastering Lash Extension Adhesive and Retention

Cheryl’s path to the lash industry is anything but ordinary. Originally from China, she moved to Canada as a child, went to university, and found herself captivated by the fast-paced world of poker. After spending five years as a professional poker player, she realized something was missing. She wanted to follow her heart and dive into the beauty industry—and that’s when she found lash extensions.

Cheryl shared how her poker skills—quick decision-making, calculated risk-taking, and reading people—translate perfectly into the lash industry. As a lash business owner, you don’t have to be the best artist, but you do need to be the best decision-maker. The key to success? Refining your ability to make good choices, take risks, and trust your judgment ✨

Why Lash Adhesive and Retention Are So Challenging for Lash Artists + Lash Techs

One of the biggest mysteries in the lash world is retention. Why do some clients have flawless retention, while others lose their extensions within days? Cheryl believes it comes down to a lack of information. Many lash artists stay within their bubble, talking only with other lash artists, and rarely seek outside expertise—particularly when it comes to understanding the science behind lash extension adhesives.

Adhesive is rooted in science, and as Cheryl points out, lash artists aren’t scientists. But that doesn’t mean we can’t learn to troubleshoot and improve our retention issues! Blaming retention problems solely on clients, the environment, or even the adhesive itself is a common trap. Instead, Cheryl encourages lash artists to take ownership of their work and really dig into the factors affecting adhesive performance 💡

How to Troubleshoot Lash Extension Adhesive Issues and Improve Lash Retention

Cheryl’s golden advice: Instead of blaming the client or sticking to one adhesive solution, take responsibility for troubleshooting your own retention problems. Every client is different, and every environment affects the adhesive in a unique way. By testing and experimenting, you’ll be able to pinpoint what works best for you and your clients.

Here are some tips Cheryl shared to help improve retention:

• Understand the science of adhesives: Temperature, humidity, and even your lashing speed all play a role in how well your adhesive works.

• Take ownership: When retention issues arise, take responsibility and work on finding solutions—rather than shifting the blame to clients or products.

• Stay curious: Don’t be afraid to branch out and learn from other professionals outside the lash industry, especially those who understand the science behind adhesives. Being open to learning and experimenting will help you troubleshoot retention issues more effectively.

What It Takes to Be a Great Educator in the Lash Industry

One of Cheryl’s passions is educating and mentoring other lash artists. But what does it take to be a great educator? According to Cheryl, the ability to communicate effectively is key. The best educators can break down complex topics, like lash extension adhesive, into simple, digestible steps that their students can understand and apply. By keeping things clear and straightforward, you not only help others learn but also establish yourself as an authority in the field.

Cheryl also highlighted the importance of building a platform where you can teach and mentor others. Her business isn’t just about lashes; it’s about empowering others to create their own success stories in the industry. As you learn and grow, consider how you can pass that knowledge along to help others reach their potential too🌟

Lash Artists: Don’t Be Afraid to Take Risks!

One of the most valuable lessons Cheryl learned from her time in the poker world was the importance of taking risks. Success, whether in poker or in the lash industry, often comes from stepping outside your comfort zone. Whether it’s trying a new adhesive technique, experimenting with different environmental conditions, or investing in additional training, taking risks is a necessary part of growing as an artist and business owner.

Remember, decision-making and risk-taking go hand in hand. When you’re willing to take calculated risks, you open the door to greater rewards—both in the quality of your lash work and the success of your business.

What’s Next? Part 2 Is Here!

Excited for more? Part 2 is already available, and you won’t want to miss it! Cheryl and I dive deep into troubleshooting your lash adhesive, what to do when things just aren’t working, and debunking common lash extension application myths. If you’ve ever been stumped by retention issues or unsure about best practices for lash application, Part 2 is packed with actionable tips that will take your lash game to the next level. 🎯

[Click here to listen to Part 2 now!]

Links:

• Teleprompter App – Perfect for practicing public speaking and video content!
• Untamed Artistry’s Free “Know Your Adhesive” Webinar – Learn the science behind lash adhesives and how to troubleshoot retention issues.
• UA Free Volume Lash Training – Elevate your lash game with this free training.
• Some of our favorite UA commercials – These are so fun! Check them out: commercial #1 and commercial #2.

Special Offer: Get a 30-day trial of Lash Assist Pro using the code LASHPRO at LashAssistPro.com.

Free Download: Lash Retention Cheat Sheet

Audio Bookmarks:

03:10 – How Cheryl transitioned from poker to the lash industry
08:23 – Decision making and risk-taking as a business owner
15:45 – Why lash artists struggle with retention and adhesives
22:11 – The importance of branching out and learning the science of adhesives
30:05 – How to troubleshoot retention issues effectively