Tired of bad retention and unhappy lash clients?
Track what matters most and grow your dream lash biz
Tired of bad retention and unhappy lash clients?
Track what matters most and grow your dream lash biz
Imagine being the expert lash artist in your city...
All your clients refer you to friends, family and strangers! You'll charge any rate you want and work fewer hours, without worrying about losing clients because you track what matters most
50% off your first year
Are you a lash artist that's:
Are you a lash artist that's:
that one might currently be facing in their BUSINESS
Struggling to maintain consistency in your lash sets?
In need of electronic consultation forms and waivers, but wants them to be automated too?
Gets stressed out when a new client books because you don’t know anything about them yet?
Wants to know how clients are finding you so you can focus your marketing where it’s working best?
Wasted hundreds of $$ looking for the perfect adhesive?
Wants to create a personalized client experience that will leave a lasting impression?
Ready to experience the peace of mind that comes with being organized and prepared for every client?
Imagine being the expert lash artist in your city...
All your clients refer you to friends, family and strangers! You'll charge any rate you want and work fewer hours, without worrying about losing clients because you track what matters most
Just close your eyes and let that vision wash over you. Trust me, it's not some far-fetched fantasy. It's an attainable reality, and I'm here to hold your hand and guide you every step of the way.
Just close your eyes and let that vision wash over you. Trust me, it's not some far-fetched fantasy. It's an attainable reality, and I'm here to hold your hand and guide you every step of the way.
Ready for your life to change?
“10mins of filling out a paper form is 10mins that I could have been doing their lashes”
"I send it over to them which takes me 30 seconds to set up and it's all there for them to do. That's my favourite part - the time saving!"
— Ellie
Welcome to the world of Lash Assist Pro, where your lash dreams become a reality. Say hello to success, efficiency, and the #LuxelashLife you've always envisioned.
LASH ASSIST PRO
introducing...
Automate forms to go out with your booking confirmations and spend the extra time doing what means most to you ♥
Tracking your work allows you to provide a consistent client experience or troubleshoot any retention issues that may arise quickly and easily.. Learn YOUR ideal working environment for the ultimate lash retention!
We’ve made it simple for you to capture:
We’ve made it simple for you to capture:
- Which glue was used
- When the bottle was opened
- Room humidity
- Room temperature
- Before and after photos
- Lash mapping
- And notes specific to that appointment such as products used, lash health, etc
With Lash Assist Pro, you can:
Automate Digital Consultation Forms and Waivers
Track Session Details
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Create deeper, more meaningful connections by remembering the little details with notes. Setup your clients favourite music or treats before they arrive
Build a Loyal Clientele
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With our touch-sensitive lash map design tool.
Stop guessing what you did each and every time
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LET'S BREAK it DOWN
More than just eyelash extensions. We've included session cards to track what you did during your lash lifts, lash tints, facials, waxing and so much more.
Reduce Allergic Reactions by asking all the right questions with a pre-loaded 3 page consultation form or create your own consult form and update your policies as your business grows
Customize all your forms and session services
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Ditch the overwhelm and frustration you feel losing clients or constantly re-doing work because your lash sets just aren't lasting
How does this sound?
Create a personalized client experience so you can charge luxury lash rates, stop competing on price and take control of your time
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the results you're going to get:
Show up confident and prepared so you can get out of your head and build better relationships with your clients and lock in more referrals ❤️ 💸
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Yes, I'm in!
Set up your Branding
STEP ONE
HOW IT WORKS
Upload your studio policies and waivers
Q. What if I need help writing my studio policies?
A. We have a free worksheet to help you with this, just email us at info@neelamkaur.com with the subject link POLICIES WORKSHEET and we’ll send you the link.
STEP TWO
Send clients their new digital consultation forms via email or have them complete it in studio
Q. Can I automate this so I don’t have to remember to send out forms every time?
A. Absolutely, this is what we recommend doing to save yourself time and your clients heartaches incase there’s any contradictions!
Grab the URL link for your consultation form from SETTINGS and embed it into your email confirmations, there’s a tutorial on how to do it >> HERE <<
Q. Can I edit the questions in the consultation form that’s provided?
A. Yes! Every service form is customizable on the Solo PRO plan.
Q. I do more than just lashes, can I add other consultations for waivers for other services?
A. Yes, Yes and Yes again! We’ve set you up with forms for lash extensions, lash lifting, tinting, brow lamination, waxing, facials, microblading and more. Each of which you can use as is or customize to your business!
STEP THREE
You're all set up!
Once your clients complete the consultation form and sign off on your studio policies and waiver, you’ll get an email notification and a profile will be created for them in your CLIENT LIST.
This is what you’ll use each and every time they come in for an appointment to add notes, mapping and review any important details!
WOOHOO YOU DID IT
“It answers a lot of those questions like, Why do I have a bad batch?
Why are her lashes falling off?
You can go back and analyze....”
- akua konkar
Kind words
NEXT
“Everyone's loved it! It's made it so much easier and the appointment times have been a lot smoother because everyone fills it out before we see them.”
- beauty by ellie
Kind words
NEXT
Are you ready to unlock the secret to the #LuxelashLife?
elevate your lash game and grow your dream beauty business
Shield Your Business with a Lash Waiver. Accidents can happen during an eyelash extension procedure, such as:
- Irritation or injuries to the cornea
- Allergic reactions to adhesives or solvents
- Bacterial or fungal infections
- Natural eyelash loss
- By having clients sign a liability waiver, you protect your business from unforeseen reactions or incidents.
Using a lash waiver is a smart, simple step to ensure your business stays protected, letting you focus on what you do best.
$49 Value, yours free when you subscribe today!
Free Lash Waiver Template
Free template
Lash Extension Waiver
Bonus Offer!
I would spend hours on a client, painstakingly trying to craft the perfect set of lashes, only for it to end up looking like a wonky half set.
And with practice, my sets got better - but my retention didn't.
I remember this one time, I thought I had it figured out. I just bought a lash adhesive that EVERYONEE was raving about. I mean, if everyone is recommending it, this had to be the key right? I was in my zone, feeling confident, proud even. But when it was time to brush through those gorgeous lashes, —they started popping off one by one.
I was ready to give up. I told myself that lashing isn't for me, I couldn't keep going like this.
I was on the verge of throwing in the towel, ready to give up on lashing altogether.
Let me take you back to a time when my lash game was far from flawless.
I was baffled. I couldn't figure out why my adhesive would be working like a charm one day and then totally flopping the next!?
But you know what I learned?
It wasn't about finding the perfect adhesive...
I wasted so much time and money, buying new bottles of adhesive based on random recommendations from Facebook groups.
It was about understanding the unique environment in which my adhesive thrived🌡️
spoiler alert:
it's different for everyone depending on your skill, your speed and the way you lash!
I dug deep and learned how to read my hygrometer like a pro, knowing exactly which clients needed priming and which ones didn't.
I became a tracking ninja 🥷 noting every detail, so I could replicate success and avoid those frustrating pitfalls.
I became an obsessive note-taker, documenting every single detail. The products I used, the room temperature, the humidity— every little detail and that’s how started noticing patterns.
I uncovered the temperature and humidity conditions that perfectly aligned with my unique speed and skillset.
I cracked the code on the glue that rocked my world, whether it was summer or winter.
And I even discovered the secret ingredient that made my clients' lashes cling on for dear life, thanks to their individual body chemistry.
In less than a year, I became the most sought-after lash artist in all the local Facebook mom groups.
My mindset shifted from chasing new clients to delivering an unforgettable experience and building deep connections with my existing ones.
And then, the plot twist…. In the midst of a global pandemic, I had the audacity to raise my prices yet again. Yup - I did it.
I confidently handed some of my most amazing clients over to other talented lash artists, freeing up my time to help people like you overcome unnecessary struggles and build the lash biz of their dreams.
In under three years, I invested in more training, created an app to take killer notes, and became one of the highest-priced lash artists in Ottawa.
YES, I NEED THIS!
Just close your eyes and let that vision wash over you. Trust me, it's not some far-fetched fantasy. It's an attainable reality, and I'm here to hold your hand and guide you every step of the way.
Can you imagine what your life would look like if you had a fiercely loyal client base and said buhbye to the retention struggles that keep you up at night?
I'm Neelam, your Beauty Business Bestie
I’m a makeup artist, lash artist, podcaster, app creator and serial organizer dedicated to helping you grow your business and the life that you deserve.
There's nothing that brings me more joy than witnessing our amazing users achieve the very same goals I once had—but with a lot less heartache.
So, if you're sitting there, pondering your next move or questioning whether the lash world is cut out for you, I want you to do something for me. Stop. Take a deep breath. Release those doubts, my friend. Because I'm here, arms wide open, ready to help you navigate this incredible journey.
Together, we'll conquer every obstacle, overcome every setback, and build the lash business of your dreams. You deserve nothing less than success and I wholeheartedly believe in you💗
more about me
Hey there!
Are you still doing things the old way?
Take control of your time, unleash your creativity, and live life on your own terms. Say goodbye to paperwork headaches and hello to a streamlined, personalized client experience that will have you standing out from the competition.
With Lash Assist, everything you need is organized in one place for easy access.
give yourself the break you deserve
Using cue cards for appointment notes, paper and pen for consultation forms and waivers
Takes up space
And we all know that losing those notes could mean the difference between creating between creating a set of lashes your client is absolutely in love with and a total disaster!
Easy to lose those notes and scribbles
Easily damaged
notes quickly become unorganized and overflowing
difficult to troubleshoot when clients have an issue with their lashes
Our brains only hold so much information
Easy for details to slip through the cracks(like allergies!!)
Leaving details up to memory. Trust us, we get it - as a creative it’s easy to think we can keep all those details in our head
too many little details to remember every time
if you’re like me, you won’t remember the mapping from that birthday set your client LOVED last year and wants again
doesn’t allow you to create a consistent, personalized client experience that they’ll rave about
Using a platform like JotForms for your digital lash consultation forms and waivers
Time-consuming searching for specific details
can miss important details or allergies that should be front and center every time
consultation forms are not industry standard or thorough enough
no easy way to re-send waivers for approval or track who still needs to sign off on them when you update your studio policies
Lacks beauty specific features, history and the ability to record details from each appointment so you can troubleshoot
Photos can get deleted accidently
Difficult to manage multiple services with the same client
Using your phone’s standard Notes app.
Can quickly become disorganized and cluttered
Photos take up precious phone memory
Can’t easily access from multiple devices or share them with your team
Have to share your device with your clients to complete forms
Are you ready to unlock the secret to the #LuxelashLife?
Digital consultation forms and waivers
Save time and reduce paper waste
Automate forms with booking confirmations
pre-loaded lash consultation forms for enhanced safety and confidence
Record session details for consistent results and lash mapping
Track room conditions and products used for optimal working environments
You got into lashes because you want to be successful, have freedom and live a luxury life on your own terms. With Lash Assist Pro, you finally can!
Improved lash retention
Troubleshoot quickly
Welcome to the world of Lash Assist Pro, where your lash dreams become a reality. Say hello to success, efficiency, and the #LuxelashLife you've always envisioned.
Custom branding
Build a loyal lash clientele through personalized client experiences
Deepen client connections with personalized notes and preferences
Frees up brain space
Frees up phone space (photos are backed up to the cloud)
Can access from multiple devices
Powerful lists and analytics to track client acquisition and marketing efforts.
multiple logins for studios with a team
Save time with digital consultation forms and lash waivers
Tired of bad retention and unhappy lash clients? Track what matters most (lash conditions, products used, your environment) with every single client so you can troubleshoot faster and grow your dream lash biz.
Let's Do This Thing!
So what are you waiting for?
Shield Your Business with a Lash Waiver. Accidents can happen during an eyelash extension procedure, such as:
- Irritation or injuries to the cornea
- Allergic reactions to adhesives or solvents
- Bacterial or fungal infections
- Natural eyelash loss
- By having clients sign a liability waiver, you protect your business from unforeseen reactions or incidents.
Using a lash waiver is a smart, simple step to ensure your business stays protected, letting you focus on what you do best.
$49 Value, yours free when you subscribe today!
Free Lash Waiver Template
Free template
Lash Extension Waiver
Bonus Offer!
Who is this for?
This is for lash artists who are tired of struggling with retention issues and feeling overwhelmed with the noise of conflicting advice. It's for the lash tech that understands the only way to be sucessfull is to master their adhesive and focus on creating a memorable experience for their clients. If you dream of being fully booked, setting your own hours, and making a lot of money without the frustration, Lash Assist is for you.
Frequently Asked Questions
I'm not sure if this is for me, is there a free trial?
If you're not ready to commit to one year at only $67 (that's 50% off) and you don't want the free bonus: Lash Waiver Template, just head to www.lashassistpro.com to sign up for a free 14 day trial!
I’m not really tech savvy, will this work for me?
We have a library of videos to walk you through all the features and getting started. If you ever get stuck, just reach out to us and we’ll be happy to help you get started :)
Is there an affiliate program for the Lash Assist?
Yes! Email us via info@neelamkaur.com to get set up and you’ll receive a link to share the app with your audience. For every member you invite that converts to a paid subscription, you’ll receive a % commission!
What if I decide Lash Assist isn’t for me?
You can cancel your membership anytime. You’ll still have access to your account and all the details you’ve saved until you’ve reached the end of your annual billing cycle. Easy peasy!
Can I automate this so I don’t have to remember to send out forms every time?
Absolutely, this is what we recommend doing to save yourself time and your clients heartaches incase there’s any contradictions!
Grab the URL link for your consultation form from SETTINGS and embed it into your email confirmations, there’s a tutorial on how to do it: Automate your digital lash consultation forms
I do more than just lashes, can I add other consultations for waivers for other services?
Yes, Yes and Yes again! We’ve set you up with forms for lash extensions, lash lifting, tinting, brow lamination, waxing, facials, microblading and more. Every service form is customizable on the Solo PRO plan.
