Lash Love: Our Gaurantee

Every woman should love her lashes and we want you to have the best experience possible with your new secret weapon.

If for any reason you don't - we'll make it right.

Please contact us by phone or email within 48 hours of your appointment and we will be happy to have a follow up appointment with you, free of charge to resolve any issues.

LASH LOVE: Full Rules & Restrictions

Please understand that any lash extension issues are very time sensitive. We do our best to ask informative questions and ask you to fill out your client profile sheet as accurately as possible to proactively prevent issues from arising.

As lash technicians, we need to deal with lash issues promptly in order to analyze shed patterns, or other concerns and come up with a plan to correct and resolve any issues so they don't continue.

  • Red Carpet Glamour must be notified within 48 hours of your appointment if there are any concerns with your semi-permanent lash extensions.

  • After 48 hours, complimentary fix appointments are no longer available.

  • Complimentary fix appointments must be completed within 5 days of the original date of your appointment.

  • Standard 24 hour cancellation policy is applicable to fix appointments. If a fix appointment is no-showed or cancelled within 24 hours, client will no longer be eligible for a complimentary appointment, and will have to pay for a fill as usual.

If you find your lashes have drastically shed within those first 48 hours we'd love to have you back in to correct the issue (please ensure all aftercare information has been closely followed). Please keep in mind that lashes do shed naturally and it is completely normal. If you find a few lashes shedding, this would not be considered for a complimentary 30 minute appointment. 

Kind Words

I was a little nervous about getting eyelash extentions and had no idea what to expect. I worked with Neelam and she confidently walked me through all the steps, spent time finding out what type of lashes I would like best and expertly applied them. I am getting so many compliments on them. If you are looking for a a lash artist who takes care and time to do your lashes right, go and see Neelam.

— Stacey, Star Brand Photography

A really great experience in a lovely, clean, relaxing environment. I got lashes customized to my needs, and they look amazing. I've never had them before and got great advice which lashes would look best on me.

— Karen Jennings

Neelam is a pretty amazing woman. She truly cares about her work. I go to her for eyelash extensions, and she makes sure that she uses the properly sized extensions so that the natural lash is not damaged. Neelam also has a wealth of training, so you know that she's knowledgeable and meticulous about her technique and the products she uses. On a personal note, Neelam is super positive and very welcoming. I look forward to my appointments with her. She even finds ways to let me know how I can care for my lashes better without feeling like I'm receiving a lecture. Overall, I don't think you will find a better lash artist in Ottawa!

— Glenda Garrison

First time getting lash extensions and they were beautiful! Very personal experience provided by Neelam ❤️

— Raji Dhillon

I loved my experience with Neelam for my lash application. She is very welcoming in her beautiful studio space and made every effort to ensure I was comfortable and content throughout my lash service. She spent extra time and took great care to be thorough and maticulous in creating a full set of lashes for me. The result is stunning. I love how they give me a refreshed look with minimal eye makeup. They look classic and natural with the perfect amount of glam. I would highly recommend her service to anyone and will be seeking her talent again!

— erin schouten

Neelam is so gentle and my lashes always turn out beautifully. She gives my lashes so much volume while still looking natural. she is THE BEST.

— cortney danielle

Neelam came highly recommended and I can tell why!! I had my first experience getting my lashes done with her last night and it was perfect. She makes sure you are very comfortable during your whole appointment and has such attention to detail. I absolutely love my lashes and can’t wait to keep going back! 💗

— Melissa joseph

I went to Neelam for my first set of lashes in the fall and loved them. She pays close attention to detail and you can tell she takes pride in her work. Her studio space is comfortable and she makes you feel relaxed. She has a great personality and made the experience really fun and positive. I had a really great experience and would definitely recommend going to her for your lashes.

— MARCI MCCULLEY

Had a great experience for my first time getting lashes! I’m so pleased with how they look and what a great, relaxing time I had.

— Jen ne bean

It was my first time having eyelash extensions and Neelam was amazing! Her space is so cute and professional. Ive had so many compliments on my lashes 🙂 thank you!!!

— Kaitlyn McCormack 

I had such a great experience with Red Carpet Glamour. Neelam is truly an artist and professional when it comes to makeup and eyelashes. I would recommend all her services to anyone!

— Emily Kerr

OTTAWA EYELASH EXTENSIONS AND LASH LIFTS

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